Vi999's Terms and Conditions — Know it. Understand it. Stay safe.

Vi999 (hereinafter referred to as the "Platform", "we", or "us") is an international online gaming and Sports Betting service provider. These terms and conditions apply to the use of our website vi999.vu and its associated mobile applications.

By opening an account and using our services on vi999, you confirm that you have read, understood, and agreed to these terms and conditions in full. We reserve the right to suspend or close any account at any time for non-compliance.

These terms and conditions have been prepared in English for users in Bangladesh. However, in the event of any legal dispute, the English version shall be considered the definitive version.

The following requirements must be met to open an account with vi999:

• You must be at least 18 years old. Use of vi999 by minors is strictly prohibited.
• Each individual may only open one account. Creating multiple accounts will result in all accounts being closed and any balance may be forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• As part of KYC (Know Your Customer) verification, you may be asked to provide a copy of your national ID or passport.
• Vi999 reserves the right to reject any application without providing a reason.

You are solely responsible for keeping your account password and login credentials confidential. You are liable for all activity that takes place under your account.

All bonuses and promotional offers on vi999 are subject to the following general terms. Specific offers may carry additional terms, which will be stated on the relevant promotion page.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. A wagering requirement must be met before the bonus balance can be withdrawn.
• Wagering Requirements: Bonus amounts typically require a wagering requirement of 10x to 30x — exact terms vary by offer.
• Validity: Bonuses not used within the specified period after being awarded will be automatically forfeited.
• Game Restrictions: Some bonuses are only valid for specific games or betting markets. Please read the full terms before use.
• Bonus Abuse: Any attempt to manipulate the bonus system will result in account closure and forfeiture of all bonuses.

Vi999 reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be informed of any changes in a timely manner.

Before placing any bet or playing any game on vi999, please familiarise yourself with the following rules:

• Once confirmed, a bet cannot be changed or cancelled. However, the cash-out option may be used where available.
• If a game is interrupted due to a technical issue, vi999's decision on the outcome of that round shall be final.
• Odds in live betting can change at any time. The odds displayed at the time of bet submission are final.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Vi999 reserves the right to void bets resulting from obvious programming errors or pricing errors.

All financial transactions on vi999 are handled transparently and securely. The following terms apply to all members:

• Minimum Deposit: Minimum deposit amounts vary by payment method. Please check the cashier page for details.
• Withdrawal Process: Withdrawal requests are typically processed within 24 to 72 hours. VIP members may experience faster processing times.
• Verification Requirements: Full KYC verification must be completed before your first withdrawal.
• Same Method: Withdrawals are generally processed through the same method used for the original deposit.
• Restrictions: To prevent money laundering, additional verification may be required for withdrawals above a certain amount.

Deposits and withdrawals can be made via mobile banking or direct bank transfer. Third-party deposits are not permitted.

The following activities are strictly prohibited on the vi999 platform and may result in account closure and legal action:

• Using the platform for money laundering or any form of illegal financial activity.
• Using bots, scripts, or automated software to place bets or play games.
• Opening or operating an account using another person's identity.
• Abusing bonuses, such as claiming the same bonus from multiple accounts.
• Attempting to hack or gain unauthorised access to the platform's security systems.
• Placing bets on behalf of a minor or managing their account.

Vi999 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Violating any provision of these terms and conditions.
• Detection of fraudulent, illegal, or suspicious activity.
• Failure to complete KYC verification or providing false information.
• Direction from a regulatory authority or court order.

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw any verified balance before closure, unless the account is being closed due to a breach of these terms.

Vi999 takes responsible gaming seriously. We believe gaming is purely for entertainment and should never be a source of financial stress or personal hardship.

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can choose to temporarily or permanently exclude yourself from the platform at any time.
• Reality Check: Automatic reminders after playing for a set period of time.
• Support: For members experiencing problem gambling, we can connect them with professional support organisations.

By registering with vi999, you also consent to our privacy policy. We are committed to keeping your personal information safe.

• Your information is never sold to third parties.
• Information is not shared except in response to a lawful request from a regulatory or law enforcement authority.
• All data is secured with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read the page.

Vi999 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or platform notification.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns, please reach out to our 24/7 support team.